All Autism Society of NC offices and programs are closed to comply with state directives regarding COVID-19. See our COVID-19 page for updates and resources. To reach staff, who are working remotely, please email or call 800-442-2762.

Coronavirus Disease 2019

Coronavirus Disease 2019


The Autism Society of North Carolina created this page to provide information and resources for you and your family about the Coronavirus Disease (COVID-19). ASNC is continuously tracking information from local, state, and national public health authorities and creating new resources to support you and your family.

Para recursos en español sobre el coronavirus, haga clic aquí.


Current Status – All ASNC offices and programs remain closed to comply with local and state directives regarding COVID-19. Employees are working remotely and can be reached via phone and email during normal business hours. For more information, or to reach staff, please call 800-442-2762. 

Other Resource/Helplines:

  • NC Coronavirus Helpline provides education about the virus and guidance on what to do if coronavirus is suspected (open 24 hours, seven days a week): 866-462-3821 or text VIRUS to 336-379-5775
  • COVID-19 Triage Plus Helpline answers COVID-19 questions and helps find necessary care regardless of insurance coverage or lack of coverage (open 7:00 a.m. to 11:00 p.m., seven days a week): 877-490-6642
  • Hope4NC Helpline 24/7 connects callers to mental health and resilience supports: 855-587-3463
  • Hope4Healers Helpline for care professionals 24/7: 919-226-2002
Office & Program Closings/Availability, and Complaint Process

Office hours – Effective March 26, all ASNC offices will be closed indefinitely to comply with local and state directives regarding COVID-19. Employees are working remotely and can be reached via phone and email during normal business hours. For more information or to reach staff, please call 800-442-2762. 

Effective March 25, ASNC facility based programs are closed and services will be provided in the home or community, based on consultation between families and staff. Residential programs continue to operate normally, but no visitors are allowed.

Complaint process – At this time, we are suspending our normal response and resolution timelines for all formal complaints except for complaints pertaining to the health or safety of an individual we serve. Thank you for your patience, and we look forward to resuming our regular process as soon as we are able.

Thank you for your understanding and support. Our mission is to ensure the health of you and your loved ones.

Autism-Specific Resources


Setting the stage for success:

Engaging and instructing your child:

Addressing challenging behavior:

Social narratives:

General Information and Tips:


Protect Yourself and Your Family

  • Practice the 3 Ws (Wear a cloth face covering, Wait 6 feet apart, Wash your hands often & use hand sanitizer)
  • When you wash your hands, do so for at least 20 seconds in hot, soapy water
  • Practice social distancing. While out, maintain at least 6 feet between yourself and others
  • Cover your mouth (not with your hands) when coughing or sneezing to prevent the spread of germs
  • If you or your child is not feeling well, stay home
  • Avoid close contact with people who are sick
  • Regularly clean surfaces that are frequently touched


Education Updates and Resources


Food, Housing, and Employment Assistance

  • Social services: Dial 211 for information about and referrals to social services such as food, clothing, shelters, housing, utility assistance, mental health and health resources, employment supports, family support, and more
  • Meals for children: Families who need help finding meals for their children ages 18 and younger can text FOODNC to 877-877 to locate nearby free meal sites. The texting service is also available in Spanish by texting COMIDA to 877-877.
  • No Kid Hungry NC list of food distribution sites during school closures
  • Find your local food bank
  • Unemployment Insurance information and FAQs
  • WellCare: Coronavirus Resource Guide
  • Internet map to find free or low-cost internet service for students


Mental Health Supports


Updates for Medicaid Beneficiaries

NCDHHS: NC Innovations and TBI Waiver (Appendix K) Frequently Asked Questions on temporary Medicaid flexibilities


Recommended Sources of Information

  • Centers for Disease Control (CDC) COVID-19 page for facts about the virus, tips on prevention and treatment, and other information
  • NC COVID-19 page for North Carolina-specific information on the disease, executive orders, resources, unemployment, child care, help for small businesses, and more
  • Check My Symptoms,apublic website that allows people to enter their symptoms and determine whether they should get tested for COVID-19
  • Find My Testing Place, a public website that allows people to input their county or ZIP code and access a list of nearby testing site locations
  • CDC’s Share Facts page for a quick summary of facts and myths


Stay Updated