The Autism Society of North Carolina is partnering with Trillium Health Resources for residents residing in the Trillium Health catchment area to provide support to individuals on Medicaid through Family Navigators.
What counties are in the Trillium Health catchment area?
For individuals receiving Medicaid through the Tailored Plan, Trillium Health covers the following counties: Beaufort, Bertie, Bladen, Brunswick, Camden, Carteret, Chowan, Columbus, Craven, Currituck, Dare, Gates, Halifax, Hertford, Hyde, Jones, Martin, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Tyrrell, and Washington.
What do Family Navigators do?
Family Navigators – who are all parents of loved ones with intellectual and developmental disabilities (I/DD) or traumatic brain injury (TBI) – teach families how to navigate systems and access resources by meeting them where they are in their own environment (home, community, hospital, etc.). From the Medicaid system to the school system to the medical system, a Family Navigator walks beside a family, attending meetings, assisting with paperwork, and providing connections. They can assist individuals and families with life transitions and help with benefits applications. Learn more by watching Trillium’s video.
What is the process of working with a Family Navigator like?
After the Family Navigator verifies eligibility, they work with the individual and family one on one to create a plan that supports their needs and goals. With a small caseload of up to thirty clients, the Family Navigator can provide up to 10 hours of support each month to educate the family about systems, processes, and resources. The Family Navigator also facilitates meetings and connections to promote self-care, strengthen social connections, and decrease isolation. Through challenges and successes, the Family Navigator is a partner in helping loved ones achieve their full potential and live successfully in the community.
Who is eligible for support by a Family Navigator?
This service is for individuals who are 3-64 years old who reside in Pitt, Beaufort, New Hanover, or Pender County. Individuals must have Medicaid and any I/DD or TBI diagnosis. Individuals on a Medicaid Standard Plan or Innovations Waiver are not eligible for this service.
For those who do not qualify for the Family Navigator program, ASNC’s Autism Resource Specialists are available to provide guidance. Call 800-442-2762 to be connected to an Autism Resource Specialist in your area.
How do I start with a Family Navigator through the Autism Society of North Carolina?
Call 984-284-6900 or email familynavigator@autismsociety-nc.org to learn more and verify eligibility.